Connect with us

PRIVACY POLICY

Dabawallah, Inc. (“Company” “Dabawallah” “us” “our” or “we”) takes your privacy and the security of your information very seriously, and we encourage you to read this privacy policy carefully to understand how we collect and handle your information. This policy describes the type of information our website and our mobile app collect from you, and the steps we have taken to protect that information.

Dabawallah collects personal information you share with us when using our website, app or services. This information may include your name, address, telephone number, email address, and meal preferences when you use our website, app or services. We use this information to provide you with our services, to improve the relevance of our communication, and to enhance the quality of website and our app.

If you have additional privacy or information security questions after reading this Privacy Policy, please contact us at privacy@dabawallah.com.

WHAT DOES DABAWALLAH DO?

Dabawallah changes the way the world eats. The Company provides users with the technology to create personalized meal playlists and delivery schedules that can be shared, followed and ordered in advance.

WHAT INFORMATION DOES DABAWALLAH COLLECT FROM ME?

Dabawallah collects certain information from you when you share that information with us and when you use our app, our website and related services.

  • Personal Information: Dabawallah collects personal information you provide directly to us, such as your name, email, phone number, delivery address, meal preferences, product purchases, dietary purchases, and comments or ratings relative to your user experience.
  • Analytics Information: Dabawallah has partnered with select analytics partners (“Analytics Partners”) to collect information about how our website is used. Our Analytics Partners may collect information about how many times you visit our website, what you visit when you explore our website, what parts of our website you access, and what other sites you visit before and after visiting our website.
  • Site Visit Information: Dabawallah also collects certain types of non-personal information whenever you visit our website. This information helps the Company operate our app and our website, and provide other services, including advertisements, ad serving, and technical support. By “Site Visit Information” we mean information that does not identify you personally, such as IP address, device information, browser information, referring urls, access times, unique device identifiers and network information.
  • Other Information You Choose to Provide: Dabawallah may collect additional information when you choose to participate in contests, surveys, promotions or when you require customer support or technical services or when you recommend our service to a friend or family member through a promotion or contest.

WHAT DOES DABAWALLAH DO WITH THE INFORMATION IT COLLECTS?

Dabawallah collects information from you to provide services, and to alert you to exciting opportunities, and to improve the quality and functioning of our website. The Company does not sell or lease the information you share with third-parties. You should read this section carefully to learn more about what we do with the information you share with us.

  • Dabawallah’s use of your Personal, Analytics, and Site Visit Information: We use your personal information to facilitate our service of delivering food to you at your desired location, to provide you with specific meal recommendations, to improve site products, to offer you discounts or promotions on our products and services that you may be interested in and to improve the site user experience.
  • Dabawallah may share Personal, Analytics, and Site Visit Information with Service Providers: We only share personal information with Analytics and Service providers in order to allow service providers to carry out or perform services on our behalf.
  • Dabawallah may share Non-Personal, Analytics, and Site Visit Information with other Users: We may share your non-personal information to allow service providers, such as restaurants, to tailor their product offerings to better accommodate your preferences.
  • Legal and law enforcement requests: Dabawallah may also disclose, at its sole discretion, your Personal or Site Visit Information as required by law, or to comply with a legally binding request—like a subpoena, warrant, or similar legally enforceable request for information.

DOES DABAWALLAH USE COOKIES OR BEACONS?

“Cookies” are electronic files many websites place on a visitor’s computer to store information that makes each visit to a respective site more efficient. The Company uses both “session” and “persistent” cookies on its website. A session cookie stores information about you only while you are visiting our site, and is then deleted when you leave our site. Persistent cookies store information about you, your preferences, and information about other websites you visit, and it remains on your computer or device after you leave our website. To remove cookies, you may configure your browser to clear all cookies, or configure it to reject cookies whenever you visit a new website. Please consult your browser’s user guide for specific instructions on removing cookies.

“Beacons” are small graphic files with a unique identifier that are used to track a web or mobile site user’s online movements. Unlike cookies, beacons are embedded on websites, not downloaded on your computer or device. The Company uses beacons to better manage content on our website and to improve the use and efficiency of our app.

As we discussed above, Dabawallah works with our Analytics Partners to improve the quality of our website, and to give you access to more relevant information. Our Analytics Partners may use session and persistent cookies, tracking beacons or other monitoring technologies. More information about our Analytics Partners is listed below.

DOES DABAWALLAH COLLECT PAYMENT CARD INFORMATION?

Dabawallah partners with Stripe, a leading payment service provider, to process credit and debit card transaction completed through its website. Your credit or debit card information is never shared with the Company, and at no point in any transaction do we have access to that data. You should consult Stripe’s terms of use to learn more about how it processes credit and debit card transactions for Dabawallah by visiting https://stripe.com/us/terms.

DOES DABAWALLAH TRACK MY ACTIVITY ACROSS OTHER WEBSITES?

When you visit our website, we automatically collect the name of the website you visited from (called the “referring page”) and the name of the website you chose to visit immediately after ours (called the “exit page”), and information about other websites you have recently visited. This information is used to improve our website, but we cannot identify you from any information we receive from cookies (see “Does Dabawallah Use Cookies or Beacons?” Dabawallah does not honor the “Do Not Track” settings available on most browsers. When the Company’s website detects the Do Not Track signal from your browser, it will still collect referring and exit page information and other information when you visit our website.

CAN I CHOOSE TO STOP RECEIVING MARKETING MESSAGES FROM DABAWALLAH?

Dabawallah may send you newsletters and other messages, including marketing emails, about exciting developments with our business, and to alert you to relevant advertisements and other opportunities. We will only send you communications if you give us express permission to do so. You can always choose to stop receiving newsletters or other communications from us by clicking the “unsubscribe” link at the bottom of a Company marketing message.

CAN CHILDREN USE DABAWALLAH’S WEBSITE?

Dabawallah’s website and app are not directed at children under 13, and we do not knowingly collect personal or other information from children under 13. Simply put, the Company does not permit children users under the age of 13 to use our website to create accounts, or to perform any other type of activity. If you are the parent of a child under the age of 13, and you believe he or she has shared information with the Company, please contact us at privacy@dabawallah.comso we can remove their information from our systems.

WHAT IF I LIVE OUTSIDE THE UNITED STATES?

Dabawallah is based in the United States, and our website is hosted there. If you are visiting our website from another country, the laws governing our website’s collection and use of personal information may be different from the laws of your country. If you decide to visit our website, use our app, or share your personal information with the Company, you are agreeing to be governed by the laws of the United States, and you are expressly consenting to the transfer of your data to the United States.

WHAT IF I FOLLOW A LINK TO A THIRD-PARTY WEBSITE?

Dabawallah’s website and app may contain links to third-party websites. Those websites are governed by their own privacy and data use practices and policies. The Company does not have control over the privacy practices of the advertisers or other third-parties operating these websites, and we have no control over how these third parties collect or use the information you chose to share with them.

HOW DOES DABAWALLAH PROTECT MY INFORMATION?

Dabawallah takes the security of your personal information very seriously. The Company uses reasonable administrative, physical, and technical safeguards to secure the personal information you share with us. Despite these safeguards and our additional efforts to secure your information, the Company cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third-parties will not be able to defeat our security, and improperly collect, access, steal, or modify your personal information.

WILL DABAWALLAH CHANGE THIS PRIVACY POLICY?

Dabawallah may update our privacy policy to reflect changes to our website and our information practices. If we make any material changes, we will notify you by posting a notice on our website with a link to our revised policy, and we may contact you if you have supplied us with a valid e-mail address. We encourage you to periodically visit this page for the latest information on our privacy practices.

HOW DO I CONTACT DABAWALLAH?

For questions about this privacy policy or about Dabawallah’s privacy and information security practices generally, you can contact the Company at privacy@dabawallah.com.  

DABAWALLAH’S ANALYTICS PARTNERS

Dabawallah’s Analytics Partners help us improve the quality of our site, and improve the relevance and frequency of advertisements you receive. We have carefully selected each of our Analytics Partners, and are confident they take your privacy as seriously as we do.

Our Analytics Partners use a variety of techniques to collect de-identified, non-personal information about your visit to our website. These techniques are discussed in the “Does Dabawallah Use Cookies?” section of our privacy policy, and may include session and persistent cookies, web-beacons, and other tracking technologies. In order to make sure you understand how our Analytics Partners handle your information and how they interact with our site, app, or services, we’ve listed each of our Analytics Partners below, explained what they do, and shared hyperlinks to their Terms of Use. You should visit these pages, as Dabawallah has no ability to control or monitor our Analytics Partners’ data collection or data use practices.

  • Google Analytics—Dabawallah partners with Google Analytics to provide insight into our site, and to improve the relevance of advertisements you receive. Google Analytics’ terms are available here: http://www.google.com/analytics/terms/us.html.
  • MixPanel—Dabawallah partners with Mixpanel to improve our insight into your use of our site. Mixpanel’s terms are available here: https://mixpanel.com/terms. For information on how to opt-out of the services our Analytics Partners provide, you can visit the Digital Advertising Alliance’s Consumer Choice website at: http://www.aboutads.info/choices/.

Thank you for using Dabawallah!